We offer FedEx and US Mail services for shipments of Lori Leigh Designs products. For orders shipped outside the United States, the person receiving the goods will be responsible for any import fees, duties, or VAT, as may be applicable. Please note that importation costs, where applicable, are levied by national authorities, not by Lori Leigh Designs, and are normally paid to the carrier of the goods at or prior to delivery.
We make all efforts to provide same-day processing of all shipments, however please allow up to 48 hours for shipment processing. The delivery times will depend on the methodology selected in shipment and will be in addition to the 48 hour processing window.
Due to the unique nature of our products and goods, we will offer replacement of the items delivered if they are found to be defective or damaged during delivery up to 21 days from the date item was shipped from our warehouse. All orders are considered final sale and therefore can only be returned in instances of defect or damage on delivery. If you have received an item which is defective or damaged, please contact firstname.lastname@example.org for instructions.